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The Retreat Palm Dubai Mgallery By Sofitel, Dubai

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From101US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Palm Jumeirah The Palm Jumeirah Dubai, Dubai, United Arab Emirates, 0
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room Balcony Partial Sea View
Max:
2 persons
35 m² 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
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Deluxe Room Balcony Sea View
Max:
2 persons
35 m² 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
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Premium Room Balcony Palm Sea View Club Lounge Access
Max:
2 persons
37 m² 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
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Getting around

Explore available ways to reach your dream destination

City Centre
Dubai 14.9 km
Airports
Dubai Creek SPB (DCG) 37.0 km
Dubai (DXB) 40.8 km
Train
Business Bay Station 14.6 km
Underground
Dubai Internet City 5.3 km
Sharaf DG 5.7 km
Bus
Bus stop 4.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Cycling
  • Tennis court
  • Badminton
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Palm Jumeirah The Palm Jumeirah Dubai, Dubai, United Arab Emirates, 0
Map view
street view
Palm Jumeirah The Palm Jumeirah Dubai, Dubai, United Arab Emirates, 0
Nearby
Aquarium
Dolphin Bay
0 m
sofital palm
1.0 km
Restaurants
The World Eatery
1.1 km
East Cresent Road The Palm Jumeirah
Moana - Seafood Restaurant
1.4 km
East Crescent Road The Palm Jumeriah
LUA Restaurant & Lounge
1.1 km
Sofitel the Palm

Reviews and Ratings

Feedback from previous guests about their experience
70%
liked the resort and would come back again
Helpful staff
Good room quality
Cleanliness issues
Underdeveloped location
7.0/10
Very good
Rooms
7.2
Location
6.6
Service
7.8
Dining
6.4
Guest reviews
7.0/10
based on 5 reviews
8.4
8.4/10 based on 6148 reviews
Alan
United Kingdom, December  2024
8.0/10

The hotel offered a massive room with a stunning view from the balcony, perfect for enjoying sunsets over the palm beaches. The pool was clean and lifeguarded, with easy access to the beach. While the service was genuinely caring, it felt a bit disorganized at times. Overall, it provided great value for a quiet family vacation, though it was somewhat far from most attractions.

Rooms
9.0
My room was massive and beautifully presented, with a clean atmosphere and a lovely balcony for chilling out.
Service
7.0
Although the staff was quite nice and exceptionally helpful, I found the overall organization a bit lacking. Goruv went above and beyond, and they even surprised me for a special occasion, which made me feel valued.
Location
8.0
The location was perfect for peace and relaxation, right by the beach, making it a great spot for a short family vacation, though it was a bit removed from major attractions.
Dining
7.0
The dining options were plentiful, allowing for a different meal each day; however, I felt there was limited variety despite the food being excellent.
Facilities
9.0
The pool area was well-maintained and super enjoyable, complemented by direct access to the sea.
Stella
United Kingdom, November  2024
7.6/10

My stay at the hotel was a mixed bag. While the view from my room facing the sea was absolutely stunning, the rooms felt a bit smaller than the pictures made them look. The service was remarkable, with a few standout staff members making the experience memorable. However, I found the lack of small amenities, like a pen and notepad, a bit frustrating. Overall, I enjoyed my time but felt there were areas that could use improvement.

Rooms
7.0
The rooms were comfortable and offered an excellent view facing the sea, but they were smaller than I expected based on the advertising images.
Service
9.0
The service was exceptional, with very kind and helpful staff members, especially Nadia, Tracy, and Mohammad who went above and beyond.
Location
7.0
The location was ideal for what I needed, right in front of the beach; however, the beach itself had some issues with a lot of seaweed.
Dining
8.0
Dining was enjoyable, especially with a good variety of healthy and delicious options, although it could use some more improvement.
Facilities
7.0
The facilities were well-maintained, but not particularly extensive.
Hudson
United Kingdom, November  2024
5.6/10

The hotel provided a decent experience overall. The rooms were good but fell short on cleanliness, with dust present and missing safety seals in the bathrooms. Service was helpful, especially from a few staff members who went the extra mile. However, the location feels incomplete, as it’s still under development and lacks the resort vibe you might expect. It’s a reasonable choice for families looking for a quiet getaway, yet not ideal for those seeking nearby amenities.

Rooms
6.0
I found the rooms to be generally good, but they could use a thorough cleaning as there was noticeable dust around and the bathrooms lacked safety seals.
Service
5.0
Service had its highs and lows; while some staff like Goruv, Akash, and Abhai were incredibly helpful, I experienced a troubling incident where my Apple AirPods went missing during cleaning.
Location
5.0
The hotel is in an area that feels underdeveloped and lacks the charm of a resort. It's somewhat remote, which might suit a short family vacation but not if you're looking for access to local attractions.
Dining
7.0
Dining was good but not fantastic; options felt limited though the quality was generally excellent, and we were kindly relocated due to crowding.
Facilities
6.0
Facilities were decent but didn’t offer much in terms of outdoor space or activities.
Helpful staff
Cleanliness issues
Valerie
United Kingdom, October  2024
6.8/10

During my stay, I found the hotel to have some great features, like the beautiful view from the balcony and the prompt housekeeping. However, the rooms felt a bit cramped for three of us, and the location wasn't the most convenient for getting around due to traffic. The dining experience was a bit overpriced for the quality offered, which was disappointing. Overall, it had its ups and downs.

Rooms
6.0
The rooms were a bit small for three guests compared to what I've experienced at other hotels in Dubai.
Service
9.0
The service was exceptional; the staff were very accommodating and always seemed ready to help before I had to ask.
Location
7.0
While the location offered a stunning view of the Skyline of Marina City, I found it a bit inconvenient due to the traffic, especially if you wanted to explore more.
Dining
5.0
The dining seemed overpriced for the quality; I expected better options, especially in the Club Lounge.
Facilities
7.0
The facilities were decent but not outstanding; I expected a bit more for the price.
Taylor
United Kingdom, October  2024
7.2/10

I recently stayed at the hotel and overall, it was quite an experience. The rooms were spacious and comfortable, but I did encounter some noise issues a couple of nights. The service was exceptional, particularly in creating a relaxing atmosphere that felt quite exclusive. However, the dining options were somewhat limited in variety, especially for a wellness resort. The location was attractive and offered some nice views, but it required some taxi time to get to popular spots which could be inconvenient.

Rooms
8.0
The rooms are spacious and very comfortable, though I did have some noise disturbances from the service lift at night.
Service
9.0
The service was outstanding and attentive, creating a relaxed atmosphere that felt exclusive. They were incredibly helpful and went above and beyond.
Location
7.0
The hotel is situated in a very good area with great views, but it's a bit quiet which means you'll need to take taxis to explore further.
Dining
5.0
While the food was delicious, there weren't many healthy options available, especially considering the wellness focus of the resort.
Facilities
7.0
The facilities were adequate, but could improve in variety, especially related to healthy dining options.
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