The Retreat Palm Dubai Mgallery By Sofitel Hotel, Dubai
About the Resort
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Price and Room Availability Calendar
Getting around
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Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Elevator
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Canoeing
- Cycling
- Tennis court
- Badminton
- Pool tables
- Darts
- Table tennis
- Mini golf
- Archery
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Outdoor dining area
- Dinner
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Playpen
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offered a massive room with a stunning view from the balcony, perfect for enjoying sunsets over the palm beaches. The pool was clean and lifeguarded, with easy access to the beach. While the service was genuinely caring, it felt a bit disorganized at times. Overall, it provided great value for a quiet family vacation, though it was somewhat far from most attractions.
My stay at the hotel was a mixed bag. While the view from my room facing the sea was absolutely stunning, the rooms felt a bit smaller than the pictures made them look. The service was remarkable, with a few standout staff members making the experience memorable. However, I found the lack of small amenities, like a pen and notepad, a bit frustrating. Overall, I enjoyed my time but felt there were areas that could use improvement.
The hotel provided a decent experience overall. The rooms were good but fell short on cleanliness, with dust present and missing safety seals in the bathrooms. Service was helpful, especially from a few staff members who went the extra mile. However, the location feels incomplete, as it’s still under development and lacks the resort vibe you might expect. It’s a reasonable choice for families looking for a quiet getaway, yet not ideal for those seeking nearby amenities.
During my stay, I found the hotel to have some great features, like the beautiful view from the balcony and the prompt housekeeping. However, the rooms felt a bit cramped for three of us, and the location wasn't the most convenient for getting around due to traffic. The dining experience was a bit overpriced for the quality offered, which was disappointing. Overall, it had its ups and downs.
I recently stayed at the hotel and overall, it was quite an experience. The rooms were spacious and comfortable, but I did encounter some noise issues a couple of nights. The service was exceptional, particularly in creating a relaxing atmosphere that felt quite exclusive. However, the dining options were somewhat limited in variety, especially for a wellness resort. The location was attractive and offered some nice views, but it required some taxi time to get to popular spots which could be inconvenient.